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These general terms and conditions apply when you shop at www.heyblair.com (the "website"). By making a purchase, you agree to these terms and confirm that the information you provide is correct.
The website is owned and operated by Blair AB 559530-1010, hereinafter referred to as "Blair," "we," "us."
We recommend that you read the terms before shopping and save a copy of your order confirmation.
This website is intended for adult individuals (consumers) in Sweden and the EU.
When you complete your order, an order confirmation will be sent to the email address you have provided.
In the confirmation, you will find:
It is your responsibility to provide accurate contact details. If you do not receive an order confirmation within 10 minutes, please contact customer service.
The order confirmation is your receipt that the purchase has been completed.
All prices are stated in SEK and include VAT according to applicable law.
Shipping costs are added and shown at checkout before purchase.
We offer payment via:
Discount codes cannot be combined with other promotions unless otherwise stated.
Incorrect prices
In the case of obviously incorrect prices (for example 0 SEK, 1 SEK, or incorrect format), we reserve the right to cancel the order - even after order confirmation - and refund you.
Orders outside the EU
Any customs duties and taxes are charged by the destination country's customs authority and paid by the customer. We cannot predict the levels of such fees.
Normal delivery times are 2-7 business days depending on the shipping option.
Orders placed on weekends are shipped the next business day.
We offer delivery through Sendify.
If a delay occurs and we have not informed you, please contact customer service.
We make every effort to ensure that all product information on the website is correct.
Please note, however, that:
Upon receipt of the item, the customer should always check the packaging and contents.
Blair is not responsible for:
Blair's liability is limited to the purchase price of the specific order.
Blair är befriat från ansvar vid händelser utanför vår kontroll, såsom:
You have the right to withdraw from your purchase within 30 days from the date of delivery.
To be eligible for withdrawal, the item must be:
For hygiene and health reasons, opened or broken packages cannot be returned.
Return shipping costs are paid by the customer.
Return address:
Herbox / Blair
(Include order number)
Once we have received the product in approved condition, the amount will be refunded within 14 days via the same payment method used for the purchase.
You have the right to file a complaint about a product within 3 years according to the Consumer Sales Act, provided that the defect is not due to incorrect use.
In case of a complaint:
For approved complaints, you will be compensated within 30 days.
We comply with GDPR. By shopping with us, you agree to our processing of personal data to:
The full policy is available in our Privacy Policy.
Cookies are used for functionality, analytics, and marketing. More information can be found in our Cookie Policy.
If you tag Blair or submit pictures/reviews via social media, this may be used in our marketing in accordance with our guidelines.
All attempts at fraud will be reported to the police.
We reserve the right to cancel purchases in case of suspected irregularities.
All rights to:
are owned by Blair AB and may not be used without written permission.
Swedish law applies to these terms.
In the event of a dispute, Blair follows decisions from:
https://ec.europa.eu/consumers/odr
Blair AB
Org.nr: 5595301010
Address: Sven Hultins Plats 5, 412 58 Göteborg
Customer Service Email: hello@heyblair.com
Last updated: December 2, 2025